Help Desk FAQ - Feedback
The definitive global resource for helpdesks, customer relationship management
and technical support. Suggestions? Comments? Kudos? Corrections? Please
direct them to Philip Verghis. Please be sure to
indicate your return e-mail address in the body of the message. Any and all comments are
appreciated!
Thanks, as always, to all those of you who take the time to send me feedback and help
improve the FAQ. Enjoy! I look forward to your feedback, and try to respond to every
message.
Legal Notices
Feel free to re-distribute this FAQ for non-commercial purposes, provided you do not
modify it. (You may remove the advertising banners.)
This FAQ may not be re-distributed for commercial purposes without express written
permission from me.
The privacy policy for the Help Desk FAQ can be seen here.
Getting Adding to the FAQ
If you would like your company or organization listed in the FAQ, please send me e-mail in the following format:
(Hint: The closer your listing is to existing entries, the easier it is for me
to update the FAQ.)
- Subject line in mail message should be Help Desk FAQ update.
- Section/Area the listing should be in.
- How you found out about the FAQ.
Advertising on the FAQ
- If you are interested in advertising in the FAQ, check this
out.
- My personal pledge to the help desk/customer support community is that advertising will
have no influence on whether or not anything gets into the Help Desk FAQ. Any attempt to
manipulate the vendor-neutral nature of the FAQ will have negative consequences for the
offending vendor(s).
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